Shipping & Delivery Policy

1. Shipping & Delivery

At WOROOD, we are committed to delivering your pieces with care, elegance, and efficiency. Each order is handled with precision to reflect the high standards and refined aesthetics of our brand.

1.1 Order Processing
• Orders are processed within 3 to 7 business days, excluding weekends and public holidays.
• During collection launches or high-demand periods, processing may take slightly longer.

1.2 Delivery & Tracking
• A signature may be required upon delivery.
• Once your order has shipped, you will receive a confirmation email with a tracking number.
• You can track your shipment via your WOROOD account or the courier’s website.
• WOROOD is not liable for shipments marked as delivered but lost or stolen after delivery.

2. Packaging

Each order is presented in WOROOD’s signature luxury packaging, thoughtfully designed for an exceptional unboxing experience.

2.1 Standard Packaging
• Every piece is delicately wrapped in parchment paper, placed in a branded box, and tied with a ribbon.

2.2 International Packaging & Extra Box Option
• For international shipments, all pieces are packaged in a single luxury box to help reduce shipping fees and minimize customs duties.
• If a customer requests an additional box, a $5 fee will be added to the shipping cost.
• Please note: requesting extra boxes may result in higher customs duties, depending on the regulations of the destination country.

3. Order Cancellation
• Orders may be canceled within 24 hours of placement, provided they have not yet been fulfilled.
• To cancel, please contact: care@woroodglobal.com

4. Shipping Methods & Costs

4.1 Shipping Options
• Express Shipping: Delivery within 3 to 7 business days, depending on location.

4.2 Shipping Fees
• Rates are calculated at checkout based on your delivery address.
• Free shipping on orders above $130


5. Customs & Duties
• International customers are responsible for any customs duties, taxes, or import fees.
• These charges are not included in product or shipping prices and may vary by country.

6. Refused Deliveries

If an order is refused and returned to us, the following will be deducted from the total refund:
• $29.95 original shipping
• $29.25 return shipping
• Any customs or import-related charges incurred